TERMS AND AGREEMENTS
Please kindly note that without the 35% deposit payment we could not hold the spot for you. Once we received your proof of payment send to firstname.lastname@example.org we will send the confirmation email to you within 24 hr. If you haven’t heard from our reservation team, please do not hesitate to follow up with us. The remaining balance after deducting the deposit payment is due to settle on arrival in cash (Thai Baht) or by credit card or debit card. The program will not start without full payment is settled.
Your program starts on the day of arrival, so we encourage you to come in the morning to take full advantage of the items provided in your program. You can check-in and leave your luggage at the front office in the meantime while your room is ready at 2.00 pm. Office hours here at Orion are 9 am to 6 pm. If you arrive after this time the kitchen staff will show you your room and you will meet our team the next day. After 9 pm there is no staff on site. Therefore it is not possible to check in after this time.
We are unable to provide refunds for force majeure or any event which we cannot foresee or avoid.